FAQ
Find answers to the most common questions about our academic writing services. Can't find what you're looking for? Contact our support team for personalized assistance.
General Questions
How do I place order?
Placing an order is simple! Just fill out our order form with your requirements, including the type of paper, academic level, deadline, and any specific instructions. After you submit the form and complete payment, we'll assign your order to the most qualified writer in your subject area.
How much does it cost?
Our pricing depends on several factors including academic level, deadline, and type of service. Prices start at $12 per page for high school level papers. You can get an instant quote using our price calculator on the order page.
Do you offer any guarantees?
Yes! We offer several guarantees including: 100% plagiarism-free content, on-time delivery, unlimited free revisions, complete confidentiality, and a money-back guarantee if you're not satisfied with the quality of your paper.
What subjects do you offer?
We cover virtually all academic subjects including but not limited to: English Literature, History, Psychology, Business, Economics, Engineering, Computer Science, Medicine, Law, Mathematics, and many more. If you don't see your subject listed, contact us and we'll find an expert writer for you.
Deadlines & Delivery
What's the shortest deadline you can handle?
We can handle urgent orders with deadlines as short as 3 hours, depending on the complexity and length of the assignment. However, we recommend placing orders with longer deadlines to ensure the highest quality and to take advantage of better pricing.
Do you deliver papers on time?
Yes, we have a 98% on-time delivery rate. We understand how important deadlines are in academic settings, and our writers are committed to delivering your paper before the deadline. If we miss your deadline, you're eligible for a full refund.
How will I receive my completed paper?
Once your paper is completed and passes our quality checks, it will be sent to the email you submitted when placing order. You'll receive an email notification with your paper. The paper will be delivered in your preferred format (Word, PDF, etc.).
Can I get a draft before the final deadline?
Yes, for longer assignments (10+ pages), you can request a draft partway through the writing process. This allows you to review the work in progress and provide feedback to ensure the final paper meets your expectations.
Quality & Writing
Who are our writers?
Our writers are highly qualified professionals with advanced degrees (Master's and PhD) in their respective fields. They undergo a rigorous selection process that includes academic verification, writing tests, and background checks. We only work with native English speakers who have proven expertise in academic writing.
How do you ensure originality?
Every paper is written from scratch according to your specific requirements. We use advanced plagiarism detection software to ensure 100% originality. Additionally, our writers are trained to properly cite all sources and create unique content that meets academic standards.
What if I'm not satisfied with the paper?
Customer satisfaction is our top priority. If you're not completely satisfied with your paper, we offer unlimited free revisions within 30 days of delivery. If revisions don't resolve the issue, we provide a full refund as per our money-back guarantee policy.
What if I'm not satisfied with the paper?
Customer satisfaction is our top priority. If you're not completely satisfied with your paper, we offer unlimited free revisions within 30 days of delivery. If revisions don't resolve the issue, we provide a full refund as per our money-back guarantee policy.
Payment & Security
Is my personal information secure?
Absolutely! We take your privacy and security very seriously. All personal information is encrypted and stored securely. We never share your personal details with third parties, and all transactions are processed through secure payment gateways. Your anonymity is completely protected.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. All transactions are processed through encrypted, secure payment gateways to protect your financial information.
When do I need to pay?
Payment is required when you place your order to secure your assignment and begin the writing process. We offer flexible payment options including the ability to pay in installments for larger orders. No hidden fees - the price you see is the price you pay.
Do you store my payment information?
No, we do not store your payment information on our servers. All payment processing is handled by secure third-party payment processors that comply with industry security standards. Your financial information is never saved or accessible to our staff.
Revisions & Support
How do revision work?
If you need changes to your paper, simply submit a revision request through your email or WhatsApp. Specify what needs to be changed, and your writer will make the adjustments at no extra cost. Revisions are unlimited as long as they fall within the original order requirements.
Is customer support available 24/7?
Yes! Our customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns. You can reach us through live chat, email, or phone. We're committed to providing prompt and helpful support whenever you need it.
What if I need to make changes to my order?
You can make changes to your order as long as the writer hasn't started working on it yet. Once work has begun, minor changes can still be accommodated, but significant changes may affect the price and deadline. Contact customer support as soon as possible to discuss any necessary modifications.